Distribution

In the Shop: Customer-oriented sales controlling ICV Statement DE

Future-oriented sales controlling for companies

by G. Bornmann, K. Dinges, J. Duce, O. Hanke, N. Linnenberg, U. Lübbers, D. Wäscher, D. Meissner

This statement takes a comprehensive look at customer-oriented sales controlling. It highlights the strategic and operational aspects that are crucial to the company’s success.

The focus is on aspects such as customer structure management, customer loyalty and the customer life cycle. These analyses show how important the customer is as a success factor.

The statement therefore offers a valuable resource for controllers who want to optimize their sales strategies.

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Über den ICV

Der Internationale Controller Verein (ICV) hat in 50 Jahren für Controlling und ControllerInnen gleichermaßen Standards gesetzt und ist heute die Kompetenz-Adresse für Controlling Excellence in Europa. Die rund 6.000 Mitglieder – rund 260 Firmenmitglieder – profitieren von einem weit gespannten Netzwerk, zentralen AnsprechpartnerInnen, hochkarätigen Fachveranstaltungen, Awards für exzellente Arbeiten sowie von mehr als 60 Arbeitskreisen. Diese sind regional ausgerichtet, widmen sich bestimmten Branchen oder Fachthemen.

Knowledge

In the Shop: Ensuring Controlling Excellence Despite Demographic Challenges ENG

In the Shop: Ensuring Controlling Excellence Despite Demographic Challenges ENG

In the Shop: Key findings on modern planning and budgeting ICV White Paper DE

In the Shop: Key findings on modern planning and budgeting ICV White Paper DE

In the Shop: Communication skills ICV Statement DE

In the Shop: Communication skills ICV Statement DE

In the Shop: Controlling and quality ICV Publication Series DE

In the Shop: Controlling and quality ICV Publication Series DE